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Senior Infrastructure Specialist (m/f/d)
Neustadt am Rübenberge
Aktualität: 16.06.2021

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16.06.2021, Abbott GmbH & Co. KG
Neustadt am Rübenberge
Senior Infrastructure Specialist (m/f/d)
Provides level 2 support, including incident handling, problem resolution, and break/fix. Provides hardware maintenance and software maintenance (operating system, system utilities, security tools, monitoring tools, tuning tools). Provides change management support including installation qualification, operational qualification, and configuration management. Provides development and maintenance of system documentation (technical, operations, support and user). Provides system tuning, and capacity planning and management. Manages problem resolution: Analyzes customer needs, gathers information from multiple sources to understand problems; analyzes and identifies irregularities before major problems occur; documents call data into a tracking system. Responsible for creating, updating and completing documentation associated with qualification, incident handling, problem resolution and asset tracking. Clearly and concisely provides relevant information with the audience in mind. Researches and maintains a comprehensive knowledge of new technologies equipment and services in the data communications industry. Participates in and coordinates technical resources for disaster recovery planning and testing for infrastructure and client business applications. Installs, tests and upgrades enterprise-/region-wide systems, including hardware, operating systems and infrastructure software (system utilities, security tools, monitoring tools, tuning tools, etc.) for both new and existing systems. Participates in the design of divisional, common, or shared systems with an enterprise/regional scope, including hardware, operating systems and infrastructure software (system utilities, security tools, monitoring tools, tuning tools, etc.) for both new and existing systems. Develops requirements, workflow and systems analysis. Designs, tests, and implements system security for operating systems, infrastructure software (system utilities, security tools, monitoring tools, tuning tools, etc.) and infrastructure devices. Assists other GIS lines of business with their site operations as necessary.
Bachelor's degree, or technical institute degree in Computer Science, Information Systems, or other related field, or equivalent work experience. 4 to 6 years of IT work experience in computer systems or support with demonstrated working in-depth knowledge of hardware and software products and problem solving/troubleshooting skills. Solid understanding and wide application of technical standards, principles, theories, concepts and techniques in the field. General knowledge of other related disciplines.

Berufsfeld

Bundesland

Standorte