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Support Engineer (m/f/d)
Aktualität: 22.01.2022


22.01.2022, ALLPLAN Deutschland GmbH
Support Engineer (m/f/d)
Sparingspartner for our customers in the context of processing inquiries about CAD software and managing this effectively Documentation of customer and sales partner requirements from national and international customers via phone and E-Mail Analysis of bug reports and transmission of the customer requirements to Product Management Preparation and maintenance of technical documentation (FAQs)
Successfully completed studies civil engineering or architecture) or a comparable education/experience Several years of ALLPLAN knowledge or experience with similar CAD planning programs Customer focus and openness to consult our customers in a trustful relationship Service and result oriented way of working and affinity for IT technology Team spirit and communicative personality Good knowledge of German and English (written and spoken)