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Software Product Marketing Manager - Advantest Cloud Solutions (m­­/­­f­­/­­d) 05.12.2022 Advantest Europe GmbH Böblingen
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Software Product Marketing Manager - Advantest Cloud Solutions (m/f/d)
Aktualität: 05.12.2022


05.12.2022, Advantest Europe GmbH
Software Product Marketing Manager - Advantest Cloud Solutions (m/f/d)
As Global Support Engineer, you will provide support to customer of our products. Being the highest point of escalation for our customer you will deliver technical solutions to address the customer needs. You will utilize diverse skills, from strong tactical execution up to project management to solve the customers issues in a timely manner. Recognized as the global technical support expert for Advantest Semiconductor Test Systems Responsible to define and measure support requirements for new Advantest product development ensuring supportability at lowest support cost Provide subject matter expertise in defining Service and End User documentation and training for all New Product Introduction Conduct training to propagate knowledge to all regional service organizations worldwide Responsible for installed base product quality, reliability, and compatibility Drive continuous improvement globally in enhancing the capability or efficiency in delivering support to the end customer
Master's Degree in Electronic/Physics, or related with several years' experience as a R&D/Production or Support engineer Successfully managed cross functional and cross geographical projects Structured and success-oriented problem solver Effective communication in spoken and written English Excellent global teamwork skills Process oriented, structured, and analytical thought process Can do attitude, proactive and self-disciplined Customer focused and understanding of customer requirements and needs